Return Policy
You may return unopened letters within 30 days of delivery for a full refund. You should expect to receive your refund within 4 weeks of giving your package to the return shipper however in many cases you will receive a refund more quickly. This time. Includes the transit time for us to receive your return from the shipper (5 to 10 business days) the time it takes us to process your return once we receive it (3 to 5 business days) and the time it takes your bank to process a refund request (5 to 10 business days) If you need to return an item please contact us at (863) 546-1572 or mail your letter from Santa back to PO Box 1606 Wakefield Massachusetts 01880.